Privacy Policy

Thank you for accessing our website. We are committed to protecting your privacy and take every precaution with your personal information. To learn more, please read this Privacy Policy. This Privacy Policy explains how we collect, use and (under certain conditions) disclose your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy. By registering with us, be assured that we will only use your data in accordance all applicable privacy regulations.


We collect personal information such as your contact information (name, e-mail address, etc.), and billing/shipping information (credit card number, visa card Number shipping address, etc).We take responsibility for all the personal data that you provide us with when you subscribe to our newsletter or when you create a personal profile.


Personal Information collected by us is solely to fulfil our commitments to you and to provide you with the best service possible. This includes sending you information and offers for marketing purposes inclusive of other marketing practices. In order to provide you with relevant offers and information, we may analyse your personal data. Please note that we will only retain personal data for the purposes of carrying out the services requested by you, upon completion of which your personal data will be removed from our personal database. If we are required by law to retain any information for a prescribed period of time, we reserve the right to do so.


KHATEPOESH may share your data information with third parties or affiliates of parties who perform services on our behalf or process authorized transactions. The data information we share with these companies to perform services on our behalf is protected via contractual agreements and cannot be shared or processed in any manner that is not authorized by us. We may disclose your personal data if we were required to do so by a Government body, a Court, in connection with legal proceedings or in the connection with the sale of the business or part of the business


While creating an account on our website, you’ll be required  to provide:

  • A personal password.
  • To use your chosen password for all future access to your account.

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account.  You agree to accept responsibility for all activities that occur under your account or password. Khatepoesh reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders based on its discretion.


You have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any incorrect, incomplete or irrelevant information in your data.  If you have given us your consent to use your personal data, you reserve the right to change your mind at any time and withdraw that consent.


We try our best to provide accurate information on our site. However, there may be times when some information on the site is inaccurate, out-of-date or incomplete. We apologize for such errors; but if we receive orders for products for which the listed cost is erroneously lower than the actual price, we will not be able to process such orders as it will not be feasible for us to sell those items below our cost or take a loss on freight charges.


The acceptance of cookies is not a requirement for visiting the Site. However, we would like to point out that the use of the ‘basket’ functionality on the Site and ordering is only possible with the activation of cookies. A cookie is a small text file that is saved to, and, during subsequent visits, retrieved from your computer or mobile device. KHATEPOESH uses cookies to enhance and simplify your visit. We do not use cookies to store personal information or to disclose information to third parties. There are two types of cookies: permanent and temporary (session cookies). Permanent cookies are stored as a file on your computer or mobile device for no longer than 12 months. Session cookies are stored temporarily and disappear when you close your browser session.
We use permanent cookies to store your choice of start page and to store your details. We use session cookies when you use the product filtration function and to check if you are logged in. You reserve the right to disable cookies while using our website.


We may amend this Privacy Policy at any time by posting the amended terms on this site. Our business changes constantly and we will continue to implement new technology to improve the services and features we provide. As a consequence, the terms in this Privacy Policy may be subject to change.